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Frequently Asked Questions
ORDERS, SHIPPING & RETURNS
Shipping & Delivery
We ship from our Phoenix warehouse location. Typically orders are shipped on business days Tuesday - Saturday, Closed Sunday/Monday (excluding U.S. holidays)
We aim to fulfill all orders within 24 to 48 hours—most ship the same day or next business day.
- Tracking is Included with Every Order
- Free U.S. shipping on orders over $100+
- International shipping available to 150+ countries, calculated at checkout
- For full details, visit our FAQ's Page for more information
Returns & Exchanges
You have 30 days from the delivered date to return or exchange items, as long as they’re new, unworn, unwashed, and have original tags.
- Free returns/exchanges are available if you purchased return insurance at checkout—we’ll provide a prepaid return label
- Exclusions: Custom vests/jackets, hats, underwear, swimwear without hygienic liners, shipping insurance, International Orders, and anything marked Final Sale or Custom
The delivery time for orders in the United States varies depending on the location. Typically, orders are processed at our warehouse in Phoenix and fulfilled within 24 hours. However, shipping via USPS usually takes between 2 to 7 business days.
Overseas deliveries may take anywhere from 7 to 16 days. Delivery details will be provided in your confirmation email.
All orders sent to your email or via text message (your preferred method at checkout) include tracking information. You can access the latest status of your order using our online Tracking Portal.
- Free U.S. Standard USPS Shipping on orders over $100+
- Tracking is Included with Every Order
- International shipping is not free but is available to 150+ countries, shipping is calculated at checkout
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. Depending on your location duties and taxes will show if applicable in your country at checkout.