Online-Only Products - Shipping & Returns Policy
Shipping, Returns & Exchanges (Online Only Exclusives)
Shipping Times
- Delivery estimates are shown at checkout and may vary based on your location and order weight.
- Expect longer delivery times during holidays or peak seasons.
- Some orders may ship from multiple warehouses to speed up delivery. You’ll receive tracking info for each shipment once available.
Fulfillment Locations
- Online Exclusive products are available only in the United States.
- International orders for these items may not be eligible — you’ll be notified at checkout if shipping isn’t available to your region.
- Depending on stock availability, your order may ship from different facilities.
Returns & Exchanges
Final Sale Policy
All Online Exclusive items are Final Sale. Because these products are limited-release and made in small batches, we cannot offer:
- Returns or exchanges for size or preference
- Cancellations or refunds once an order is placed
Please review size charts carefully before ordering — sizing may vary between different online-exclusive drops.
Defective or Damaged Items
If your product arrives damaged or defective, we’ll make it right.
Here’s how:
- Contact our support team within 24 hours of delivery.
- Include your order number and clear photos of the issue.
- Once verified, we’ll issue a store credit equal to the full value of the affected item(s).
We do not offer direct replacements or cash refunds for limited-edition products.
Other Related Links: Returns Portal, Returns Step-by-Step Instructions, Pre-Order Policy, Online Exclusives Policy, Official FAQ's Page